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- Do not unlearn what you know: Keep adding to your knowledge and build a solid understanding of business and technologies required for the business to succeed. Learning should not stop at any level in your professional life. Your experience is your most important trainer.
- Have high customer focus: Think of yourself as a role model for people around you. Always do what is in the best interest of the organisation with high customer focus.
- Be adaptive to change: Carrying a legacy for a long time does not help survive in rapidly changing environment. A good connect with business is a must for success.
- Know people management: Yoursuccess is based on the success of your team. Know the strengths and weaknesses of each member in your team. Give them enough space to learn and grow with you.
- Involve your team in decision-making:It is not an ideal situation for an individual to run the show. Always work and deliver as a team. Success should be shared with the entire team and failure should be owned by the leader.
- Link between work-life balance and productivity: Always strive for a good work-life balance in the team. Allow people, including yourself, to live a healthy and peaceful life which in turn results in higher productivity at work.
- Drive innovation: Keep looking for innovative ways to increase operational efficiency at the organisation level or in the work you do with focus on organisational growth. Train your team members to think innovatively, give them space to think and generate ideas and bring them to a forum to share and validate their ideas. This keeps your team motivated and driven to be better than before.